Throughout 2022, we have made remarkable progress in implementing, monitoring, and evaluating the FTACTL Strategic Plan 2022 to 2026, with our vision to “Excel through innovation, Future-proofing and SOLESOLEVAKI”. The foresight of the FTACTL Board has led us to work closely with our members, fostering collaboration (SOLESOLEVAKI) to realize our vision. Our mission is centered on creating, adapting, and prudently delivering innovative value-added products and services to improve the lives of our members and their families.
In pursuit of this mission, the Board conducted over 23 branch and cluster consultations across the country, engaging with members to inform them about current and new products and services. These visits not only served to provide information but also allowed us to listen to valuable feedback and creative ideas from our members. We are committed to incorporating their suggestions in order to enhance existing products and services and develop new ones that will benefit our members and their families.